Returns and refund policy?
Please keep in mind all my items are individually hand crafted so there will be variations in similar work. Any spots or imperfections will just add to its character and charm.
All orders will be posted within 3 days of payment being received.
When making a purchase please take care in your decision as we do not offer returns, refunds for change of mind.
I do not offer insurance on items posted if you would like to add it to your order please email me.
If your item is delivered damaged please contact me at sarahlouiseceramics.a[email protected] I’ll also require proof of damaged item.
Due to the individual nature of my products, colour and shapes do vary. For longer lasting pieces please handwash all items. Feel free to contact me for any other care info you may require.